with pithy and informative blurbs, obviously the work of a savvy music writer. Alitalia Premium Economy Airbus A330. I have never taken a long-haul Alitalia flight that did not begin with having to wade through a throng of passengers who did not have access to the priority boarding lane but had been camping there for a while, amid indifference from ground staff. A genuine four-course meal that left me satisfied – well done, Alitalia. “Coffee how?” my Italian seatmate asked a flight attendant. For an explanation of our Advertising Policy, visit this page. They were tight. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. With Premium Economy, discover a new way to fly: exclusive benefits on long haul international flights, on A330 and B777 aircraft, with an Economy ticket. Fares are round-trip per person in Premium Economy Class and for travel on Alitalia flights and include government taxes/fees and carrier-imposed charges. FCO is the airline’s home base. Exhibiting my premium-economy boarding pass got me into the security lane marked “First & Business Class,” but that’s where the privilege ended. 9,838, worth $118 at our current valuations. I called Alitalia’s Italian customer service number to inquire. We paid a cash fare of $1,309 for the return ticket and put the fare on the Platinum Card® from American Express, which earns 5x Membership Rewards points on airfare booked directly with airlines or American Express Travel. I also got a bonus for being a Platinum Medallion member, bringing my total haul of SkyMiles to 9,838, worth $118 at our current valuations. Row 8 could recline far back into my space, though. Alitalia refreshed their business … For example, 60,000 points are worth $750 toward travel. It was too slow even for the Speedtest app to calculate download and upload speeds. If anyone has flown the A330-200 in a newly refurbished cabin please inform me on these three things: the flight was too crowded. Alitalia’s basic baggage policy follows a general trend: free carry-ons plus traditional inclusions for checked bags (1 for Economy, 2 for Premium Economy, Business and First). The check-in desk at JFK — Alitalia is at Terminal 1 in row F —worked fine, though, and had no queue. The Italian government today is going out of its way to help sell the airline. You can reasonably expect it to continue flying through 2019. It turned out that he meant “out of order.”. I’d place the food quality in the top 20% of carriers I’ve tried this year. With cabin lights out from 8pm until midnight — 6am at our destination — people could sleep comfortably, uninterrupted by crew announcements. A RED VENTURES COMPANY. Researched Premium Economy seats on 777 JFK to FCO. That big jet is another of Alitalia’s bizarre incosistencies. A tiny Italian flag on the adjustable headrest added a touch of class. Only those same unruly children occupying a lot of premium economy broke the quiet. and the last note was about their services. Casa Alitalia is also a good place to do some planespotting. The aircraft is configured in a three class layout and is the first Alitalia aircraft to feature the new premium economy Classica Plus class and a completely updated Magnifica business class. would fly Alitalia again for sure since we often fly to Rome. Entered bid 3 days later with the lowest bid possible for premium economy (145 Euros) and within 24hrs received notification that bid was accepted thru Alitalia's website. That manifest was sitting on a shelf next to the water bottles that Alitalia always leaves in galleys for passengers to help themselves. Didn't quite know how the upgrades worked so I called continuously and read on some sites that they provide bids to upgrade seats. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. At around 3:25PM the cabin door closed, with … Not sure how they select people to do bids. Alitalia has an excellent safety record and is known for strict maintenance standards and top-notch pilot training. Several modules of the International Space Station have been built in Italy, and the science section of the IFE largely consisted of videos about it produced by the Italian Space Agency. I had better luck with the excellent music section, an eclectic mix of around 100 CDs presented with pithy and informative blurbs, obviously the work of a savvy music writer. But none of that is affecting service. Slightly cheesy, maybe, but effective enough in context. Alitalia A330 approaching the threshold of Runway 6L, Toronto-Pearson. Once I decided to travel on Alitalia for my flight to Europe, my first thought was to burn some Delta miles for a business-class award. Alitalia has a unique business class product that has recently become more refined following Etihad’s investment in Alitalia’s business and offers a soft product that is among the best available for Transatlantic flights. That’s Alitalia, Italy’s flag carrier and member of the SkyTeam alliance which, despite its dire financial straits (and culturally insensitive advertising), is still very much a presence in the US. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I’ve seen Alitalia do pasta spectacularly well on flights from Italy or badly on flights from the USA, so I got the beef. With that taxpayer money backing up the airline, there is (so far) little risk of being stranded because Alitalia isn’t paying its fuel bills. Seat map of the Airbus A330-200 (332) Three Class This airplane has 256 seats divided into three classes: business, premium economy and economy. Boarding was scheduled for 3:15 and boarded at 4:00pm flight departed at 5:02pm. Amd most of all, why did we park at a remote stand? Review, photos and rating of Alitalia AZ785 Tokyo (NRT) → Rome (FCO) by giancarlo330 . I only noticed three classes on flight: first class, premium economy, and economy. That big jet is another of Alitalia’s bizarre incosistencies. in premium economy class, comfort becomes a real masterpiece. Please view our advertising policy page for more information. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Alitalia has received its first new Airbus A330-200 aircraft from the Airbus facility in Toulouse, France. Today I'll be showing my brand new Alitalia aircraft which I've been wanting for days. With security taken care of at 4:30pm for a 5:45 departure, I had time for a lounge. Twelve hours over the Atlantic I'll have the chance to watch some movies, try the food experience the staff's professionalism and write some reviews. This flight in premium economy from New York JFK to Rome’s Fiumicino airport was the return leg of a round trip from Italy to the US. Alitalia flight was delayed due to incoming flight being delayed from their departure location (scheduled departure time 4:15pm). The smartly dressed flight attendants were largely absent other than at meal times, and were polite but offered no personalized welcome or attention. Alitalia flies from Rome and Milan to Boston, New York JFK, Washington Dulles, Chicago, Miami and Los Angeles on Airbus A330s and Boeing 777s. Bring food/snacks on flight especially if it's a late night flight. But before we go further, you’re probably wondering: Should I fly a bankrupt airline? It was the standard-issue international coach-class beef with peas and carrots: salty, nondescript, filling and forgettable. This includes about 30 domestic cities. It taste good (see pics). A minimum stay of Saturday night is required; a maximum stay of 12 months is permitted. Washington Dulles – Rome Fiumicino. Per Alitalia’s lounge-access policy, premium-economy flyers cannot get in, but I did, thanks to SkyTeam Elite Plus status as a Delta Platinum Medallion. The Casa Alitalia lounge is usually not my first choice when flying SkyTeam carriers out of JFK’s Terminal 1; the Air France lounge next door is better, although it’s been known to turn away partner-airline passengers on occasion. Flight in Premium Eco Boeing 777-200ER. Roger Moore, Sofia Loren and Gina Lollobrigida are easy to recognize in the photos below, but more than one face left me wondering. What airline has been bankrupt since 2017, but keeps flying thanks to government loans and might even end up getting an investment from Delta? © 2021 THE POINTS GUY, LLC. Meal menu order were taken before take off in first class only. 3 Rows 14,15,16. In this lounge, the walls are adorned with paparazzi photos of movie stars getting on and off planes in the golden age of Rome’s Cinecittà film studios. And I appreciated hugely, on an overnight flight, the lack of annoying PA announcements while the lights were out. The power outlets worked. Economy has 263 seats in a 3-4-3 config; Premium economy has 17 seats in a 2-4-2 config; Business class has 20 seats in a 2-2-2 config; this is pretty standard for these aircraft. , EI-EJO, for tax reasons — again like almost all of the Alitalia fleet. Have you been here? Each seat had its own power plug. Upon finally boarding, I got a glimpse of business class. On that day, the airline’s Boeing 777-300ER flagship was pushing back from the gate just outside the lounge windows. Alitalia A330 business class menu and wine list. My seatmate was an elderly Italian lady, who crossed herself on the takeoff roll and again after we landed. a passenger asked for a cup of water from the stewardess at around 8 and they gave it to him after 10:00 pm !! At 2 cents per point according to our valuations, the 6,545 points we earned are worth $131. HD. Upgraded seats from economy to premium economy for $197.81 (USD) per person (3 days before flight)The Day of flight: - Arrived at JFK airport at least 4-5 hours early (to enjoy Priority Pass Lounge) however some new TSA rule required emptying of bags with food, medication and it delayed the process. The mesclun salad with chicken was to the same standard. The strawberry-jam croissant was excellent as well, despite the shoddy presentation. Alitalia Airbus A330-200 for FSP model. The selection of San Pellegrino beverages included chinotto (kee-NOHT-toh), a soft drink known as Italy’s national soda and hard to find outside the country. Either $5 or 5% of the amount of each transfer, whichever is greater. We booked economy flight seats for two in May 2017 for a trip in Oct 2017 departure JFK 4:15pm to arrive in Rome approx 6:00am thru a third party. This post contains references to products from one or more of our advertisers. discover a new way to fly on long haul international flights: dedicated check-in desks and priority boarding at the airport, a dedicated quiet cabin, seats with up to 40% more space than the economy class. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Afterwards we were also offered a coffee and a salty snack. There can be sound technical reasons for that, so I wasn’t upset, but I was annoyed by the paltry 10 MB of free internet offered to premium-economy customers with a scratch card distributed by the crew. We have Global Entry but if you fly with Alitalia (from JFK) for some reason they do not recognize or use Pre-TSA booking on tickets. It was fine on a sunny June morning, but would have been miserable in the rain or in Rome’s stifling high summer. In addition, I earned 150 percent of miles flown as Medallion Qualification Miles, i.e. According to Seatguru, these seats come with a 44″ pitch x 21″ width. The priority line for business, premium economy and passengers with elite status was clearly marked in SkyTeam’s signature red, indicating SkyPriority lines. It’s even nicer when you check LinkedIn on your phone as the plane’s doors close and see that you’ll be crossing the ocean under the command of the airline’s chief A330 pilot, a captain with 20,000 hours of flight time. I settled on a paid round-trip flight to Frankfurt via Rome, with business class on the outbound and economy on the return for $1,723.We booked using The Platinum Card fr… Trying to check in online or in the Alitalia app resulted in constant errors. Premium economy, a separate class between biz and coach, offers legroom akin to domestic first class in the US and wider seats than economy, but not the lie-flat beds and personalized service found in business. I landed in Rome with 25 minutes delay at 8.15, departure of next flight was at 8.55, and Alitalia decided to rebook me instead of trying to help me getting to the flight in time. Alitalia does not have mood lighting and the cabin is exceptionally dark – not so … Flying Florence Zürich thru Rome in the morning is risky, because the chance of missing the connection is high and if you do so, next flight will bring you at destination 7 hours after the original flight. Nice two-seater seats that came with Passenger Care Kit which includes socks, eyeshade, earplugs, dental kit, comb. the only miles that count to qualify for elite tiers. I got a seat with very good legroom for a relatively good price. Alitalia A330s also have front- and downward-facing cameras that can give an exciting view of takeoff, but they did not work until cruise altitude, when all you could see was clouds. That’s a great idea, but nobody told people that water was available. Alitalia A330-200 EI-DIP. I just happened to know from experience. I liked the unobtrusive service that maximized sleep time, but expected a marked differentiation from economy. Schooled by my earlier caffè americano mistake, I ordered an espresso, a sound idea. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. A very polite agent told me — switching from Italian to English midsentence — that the site was “out of fashion.” What? Join the friendly community and follow our … I ignored the worn, wobbly footrest at my seat and stretched my legs under the seat in front of me all the way to Rome. Premium economy, a separate class between biz and coach, offers legroom akin to domestic first class in the US and wider seats than economy, but not the lie-flat beds and personalized service found in business. Alitalia a330-200 Toronto to Rome - Economy full flight report June 22nd 2016 - Duration: 26:52. Alitalia (AZ) is the national airline of Italy. It also has codeshare agreements with about 30 other airlines. Other airlines serve omelets for breakfast in the same class of service. *Bonus value is an estimated value calculated by TPG and not the card issuer. That said, I wouldn’t fault the cabin crew for any major service flaw. Alitalia operated 14 wide-body long haul aircraft Airbus A330-200. The 38 inches of legroom is a vast improvement over 32 in regular coach, and even at 6 feet 2 inches, I did not feel cramped. Neither was true. Unfortunately there wasn’t any availability on the dates I needed, which wasn’t a huge surprise given that the flight was almost full. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Reviews: Transport. We were seated in row 8 and it is right up against the wall (see pics). the airline’s Boeing 777-300ER flagship was pushing back from the gate j, ust outside the lounge windows. Yet there was no jetway for us, and we had to take a bus. If the airline that two bankruptcies couldn’t kill is still there the next time I need to fly from the US to Italy, I will consider flying its premium economy again. Hear the Engines Roar when we take off and you can see the new Terminal that is being built. Cold drinks were served together with biscuits. And where was Lollo off to on a long-range DC-8? Breakfast was served as we overflew the middle of France, 75 minutes from landing. The bathroom was just in front of the premium-economy section, ensuring it was shared only passengers in that cabin. A press of the call button brought out a courteous crewmember within seconds. 2. Alitalia’s been bankrupt once before, and emerged. When my outbound leg from Milan to New York via Rome in April was canceled, Alitalia rebooked me on Emirates, a snafu for which I still managed to get Delta SkyMiles credited. The Wi-Fi wasn’t fast enough to do anything more than text. For your next Alitalia flight, use this seating chart to get the most comfortable seats, legroom, and recline on . All sport an all-aisle-access business class and a true separate cabin for premium economy. See the entertainment schedule NOTE: Our in-flight entertainment program varies by type of aircraft.For this reason, some of the programs presented may not be available on your flight. During flight, it’s separated by heavy curtains from the economy section behind and the galley in front. Charging was also available via the USB plug under the IFE monitor. The flight attendents were very caring. they also didn't let the passengers to deliver their carriers with their luggage so there was no space in the airplane and we had to hug our stuff during the whole of the flight !! Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The Points Guy will not sell your email. Please view our advertising policy page for more information. The new Economy Class product includes extensive in-flight entertainment (IFE) and connectivity upgrades. Only later did I notice that the scratch card was valid until May 31, a week before my flight. omeone less innocuous than a curious journalist might easily have gotten hold of the list. View our latest valuations here. Alitalia Airbus A330 NEWS: Alitalia is changing the configuration of its A330s, reducing business class to only 20 seats instead of the current 28, and Premium Economy to 13 from the current 21. On its flights, you can earn and redeem Delta’s SkyMiles, as well as FlyingBlue miles, which can be a valuable currency for Delta flyers. Alitalia has twelve of the twin engine A330-200, and another three on order. Airlines do not share passenger names, because of privacy laws and security issues. The Alitalia Airbus A330-200 features 283 seats in a 3 cabin configuration. Dinner began to be served just half an hour after takeoff at 6:50pm, a very early dinnertime for many Italians but one that enabled passengers to sleep longer. You also need qualifying spend to make an elite tier, and this flight got me $1,283 in those Medallion Qualifying Dollars, or 30 percent of the miles flown. See, I still managed to get Delta SkyMiles credited, The Best Credit Cards for Airport Lounge Access in 2019, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Pillow/blanket provided although I brought my own. We paid a cash fare of $1,309 for the return ticket and put the fare on the Platinum Card® from American Express, which earns 5x Membership Rewards points on airfare booked directly with airlines or American Express Travel. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. One can only wish those rambunctious kids would have gotten the same memo about keeping the cabin undisturbed. 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