If you have paid via bank deposit, it's not covered, which is why best to pay via paypal, so that if things like this happen, you can have the money returned to you after lodging an item not received dispute. When a seller cancels a transaction for out of stock. It's not showing in my purchase history - does this mean I can't leave feedback? ******************************************************************************************, Hi I won a by cycle bid and I contact with sellers 1000 time to send massage but seller not reply me and I get reminders form eBay to pay that item how I pay seller not interested to give that item one time seller come and collect on Sunday but no address given and contact no what I can do now please help me. So I bought an item almost about four days ago that was selling at $65.00 and two days after the seller canceled my order due to OUT OF STOCK..... BULLSHIT. How come!!!!!!!!!!!!!!!!!! In the mean time, the seller has relisted the exact same item for sale. Tha ki darect order dete hai aap. They said 'dispatched' didn't actually mean dispatched...! Can a seller simply change his/her mind even after the sale is completed? And irrelevant. My ebay fees are returned, money is refunded (30 cent fee not reimbursed - … I’m an ebay seller and have just started shipping internationally. I rang ebay… He took the seller to small claims court and lost because of Ebay's policy of allowing sellers to cheat buyers by canceling for no reason. This is fraud, and it will continue to happen with this seller as she knows she can cancel a winning bid if she doesn't get the amount she wants. Ebay should punish sellers who offer an item with no reserve, sell it, accept the money and then turn around and cancel the order. Yay! I bought an item yesterday on a buy it now and paid for it last night. Tip: For seller canceled transactions, you can cancel a transaction up to 30 days after a sale, even if your buyer has already paid. Publishing an inaccurate or inadequate shipping charge is basically no different from describing the item inaccurately. Since my post seller has now cancelled order and refunded it say no longer in stock all though I have email trail that says he has another that matches the description in stock for an extra £25. Unbelievable i am shocked, I not confirm prise this my problam sorry, Aur mujhe nahi malu. The seller, although honest in telling the truth, was wrong. A defect is a part of a transaction that eBay considers to have created a bad shopping experience for buyers.. A transaction can get a defect in two ways. To cancel an eBay sale : Go to My eBay, then click on Sold and locate the item. Did you pay for the Item? You can't make her send items, especially if she doesn't have them. I personally don't agree with that as there can be very good reasons for the cancellation and it could be by the seller's needs. Wow, what garbage,  It was an 8 reales from 1818 and the Bolivian mint thought I'd won for $23.50. They will  be stuck with the fees then. I am suddenly unable to send emails to the seller. Meet other eBay community members who share your passions. The final bidding produce puchase contract and without the acception from the buyer... the seller can not cancel the transaction at his own. I hope so. If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. Hi I bought an item value £99.99 and paid immediately through the credit card linked to my eBay. Within an hour the item was marked as dispatched but some hours later the seller cancelled the order as out of stock. I do not think a 5% difference in price was the reason for the canceliation. I couldn’t do that of course, because I do it through ebay… If a buyer opens a cancellation request with you, you have 3 days to approve or decline it. I spend thousands a year at eBay and I am about done with this BS. Find the transaction you want to cancel, and from More actions, select Cancel this order. No explaination was given, so I asked and did not receive a response. and find the order you want to cancel. I wasn't even asked if I would cancel the sale, it was just done, perhaps with some behind the scenes help, who knows. The item has been moved to my 'Returns and cancelled orders' and it … Maybe Ebay will too eventually. No I didn't pay as was collection only item and was going to pay when I picked it up. Your one-stop-shop for news, updates and information from eBay about selling on eBay. When a seller sends a cancel-request they are warned that they should refund first, she has no reason not to know this. Wrong is wrong Ebay. Ditto. A transaction can get a defect in two ways. All my acquaintance can do is put a negative feedback on this LK's account for all the good that will do. in reply to musikband2012 Sep 12, 2015 10:46:21 AM. … Three days later he post the exact same item under the same listing only this time he marked up the price to $89.00. The seller did the cancellation through ebay - I didn't get a chance to object or ask for an explaination as to why they cancelled - ebay just allows the cancellation. Find the transaction you want to cancel, and from View order details, select cancel order. But, we now know it's a waste of money to pay for a reserve price, since the sale can just be canceled. Why would he shows that he has it while he is out of stock!!! Buyers and sellers can cancel orders on eBay as long as both parties mutually agree to do so. The unique eBay-assigned ID of the order that the buyer is attempting to cancel or that the seller is canceling. I recently placed an preorder on ebay item (ordered in Dec2019) that has a release date in Apr 2020. Choose a reason for the cancellation, and then select Submit. Skip to main content. Now since this is the first time it's happened to me I clicked on "Take Action" and it sent me to a page about the case itself. In any case, couldn't tell anyone she backed out and she had my money for 6 days. Her reason doesn't mean that she can't fulfill the order; it just means that she didn't prepare sufficiently for her listing and therefore didn't WANT to honor the sale. Something like that isn´t possible at the German Ebay. The seller is still selling the item on ebay, I have a refund but have wasted 11 days messing around. And it does not take all that many. Cancelling Bids Placed in Your Auction You should only cancel bids if you have a good reason to. He is still out the copier he was going to get for the school and LK is free to relist it as he sees fit. I purchased and paid for an item from a 'powerseller.'. A defect is a part of a transaction that eBay considers to have created a bad shopping experience for buyers. You can attempt to cancel an eBay order within 30 days of purchase if you cannot complete the sale, either as a buyer or a seller. Seller says "my friend decided to keep it."! Sellers can cancel eBay transactions, so it sounds like you did the right thing and you encountered a friendly seller who was willing to give you the benefit of the doubt and cancel your transaction so that you aren’t obligated to pay them and they aren’t obligated to pay the eBay … Read Seller Updates System Status. Find the transaction you want to cancel, and from Actions, select cancel order. Why did he get the money and proceed the transaction???? An email then followed from the seller saying they'd sold it to someone else just before I bought it. The seller sounds new because she is not aware that her reason is bogus. If you approve it and the buyer has already paid for the item, you have 10 business days to issue a refund. Where are the true seller , man are women, a person that sands behide there sell ? Shame on YOU Ebay!! In Seller Hub, go to Orders - opens in new window or tab; or in My eBay, go to Sold - opens in new window or tab. You must contact the opposite party through the eBay website, and ask them to accept your cancellation. I don't find it fair that the seller can outright cancel an order without penalty, There are penalties for this, other than the fees. Is there anything I can do to get the item at that price even though this is a private seller that is selling through amazon. It is totally unfair that buyers MUST go through with the transaction or face losing their account while sellers can cancel for no reason at all with only a demerit against their name. They ask to cancel, I click on the link, the buyer confirms, the sale is gone. That just answered my query- I bought an item and because she wasn't happy with the final bid she said out of stock when you can clearly. Ebay's phrase "can't fulfill the order for another reason", provides an open-ended justification, which is no policy at al. Seller says "my friend decided to keep it."! I'm not even able to provide a feedback because the transaction was cancel. "I really want it" is a childish statement. This means that they will pay eBay final value fees on the transaction and receive a defect against their selling account. I thought there were policies strictly limiting conditions under which a seller can can cancel a completed order, but apparently I am wrong. If you made your purchase in the last hour and it hasn't been shipped yet, you can send a cancellation request to the seller. He also left me positive feedback, probably hoping that I wouldn't leave him any negative. I will contact Ebay for all the good it will do me as I see in this section that Ebay does not make a seller honor their contract. A seller can cancel a transaction up to 30 days after the sale, but may receive negative feedback for later cancellations. As order now cancelled I can't leave feedback so will now report to eBay. You can't make her send items, especially if she doesn't have them. eBay: Shop by category. I contacted the seller immediately to ask when I could collect but got an eBay message saying the seller had cancelled my order. This seller seems to be a racist and canceld with: "I don`t sell to foreigners with an US adress!"! I won an item using Buy It Now and it was a collection item. I am ticked off and looked at her feedback, seeing this is the third time she has pulled this fraud. The seller has the right to get money from me, and then he canceled the order because the item is " out of stock"!!!!!!!!!! It was an 8 reales from 1818 and the Bolivian mint thought I'd won for $23.50. I was told by the seller that after he cancelled the order (he was out of stock) he said He cancelled it but that I need to go confirm the cancellation, I don't know how to do that. When a seller cancels all bids to end a listing early, they get charged a full eBay fee for their pains. Now, says it is streamlining the cancellation process to make it easier for buyers and sellers to cancel a transaction directly from My eBay. Too many and ebay bans them from selling for life. Hopefully someone from Ebay will read this and do something about this unfair practice. Other auction sites ENFORCE their sales contracts for BOTH sides. "Seller canceled order" and I was NOT able to leave feedback, as another reply to this post said we could. Select Send refund to finish. The Federal Trade Commission has a strict rule covering mail-order merchandise delivery. I just won an auction from a seller...and asked if I could pick up if not to far away (table and chairs)same as above I get a cancellation not in stock but you can see it's there own furniture.they didn't get what they wanted for it I reckon feedback of 0 this can't be fair surely I won the auction I expect to pay and receive this item otherwise what's the point using eBay when a sellers can just cancel what you won. Should be fair for buyers to be able to do something. I just now had a seller cancel my winning bid for a piece of costume jewelry. Ebay sent me a message entitled "Seller cancelled an order" and want to know if I have received a refund. I am nice and would give her 24 hours to refund. The seller is not obligated to cancel - but many do not have a problem. Would be nice to be able penalize the seller's who refuse to sell a item making up excuses. eBay Seller Feedback Get Dinged When Buyer Cancels: by: Marie : Wed May 8 15:51:27 2013: @forest Yes, the OP stated they felt that a buyer that requests a transaction be cancelled should lose the right to leave FB. You can't mention feedback as a way to make her do the right thing. Am I missing something?l. In any case, couldn't tell anyone she backed out and she had my money for 6 days. Copyright © 1995-2021 eBay Inc. All Rights Reserved. The seller I cancel the sale and they did not return anything to me MSJ EBAY FOR ME Good news--your order was canceled. Ebay should punish sellers who offer an item with no reserve, sell it, accept the money and then turn around and cancel the order. And when I look in "View order details", I see this status: "Cancellation for this order is pending" Which leads me to believe he has not yet cancelled the order yet. Let's say that he has the right to cancel. If the seller agrees to cancel the order, they have 10 days to refund you through the same method you used to pay. If a seller is unable to resolve a problem through the Resolution Center and eBay or PayPal steps in, and the seller is found responsible. It has now been a week and all it says is "cancellation pending". I wondered why eBay was allowing this to occur when I had NOT cancelled the order, a blatant lie. I believe a seller can cancel before the bidding is over, Not after the bidding is final, this is just not ( honable.) I rang ebay, who seem disinterested in doing too much about it. Ebay recommends that buyers do not accept cancel-request unless they have had full refund, remind her of that. When I go to my Purchase Summary and click on the 'see cancel details' link in the drop down for the order, all it shows is 'The seller has cancelled your order' and shows the refund amount. Buyer demanded I remove the 27 dollar shipping fee claiming that “I’ve never seen such a crazy price before”. Thank you, I don't know why seller cancelled order they send message for me sorry I cancelled order!!!! Tell her she can relist and go ahead with the original sale. The fee is based on the highest bid at the time of cancellation and often takes the seller by surprise. Sometimes we have to ship something that costs us more than we planned but we should always honor the sale, learn by our mistakes, and move on. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Can they do that? In most cases, if the cancellation is accepted, you will receive a full refund. I ordered an item on ebay from a top-rated seller for £45 and the next day he cancelled my order and sent me a message telling me "Unfortunately this item is no longer for sale." Cancel an order. It's bizarre. Ridiculous. The issue is really more than a policy issue; a responsible seller would adhere to the charges published in his/her listing,  regardless of having to lose money on the sale. . I don´t know why the US-EBAY supports canceling without reasons! An Ebay Buyer Cancels An Order And Leaves Me Negative Feedback ... What It Is Like To Be An eBay Seller Summer 2020 Edition ... eBay Executives Issue Updates on … It usually takes 3 to 5 business days for a PayPal refund to go through. The seller did the cancellation through ebay - I didn't get a chance to object or ask for an explaination as to why they cancelled - ebay just allows the cancellation. Some wrote at this thread: Ebay can not force a seller or a byer to fullfill the contract: In Germany we can report a situation like that and after review Ebay can block the account to buy or sell something till the situation is cleared.....Why not in the USA? No they can't, sounds like they are avoiding Ebay Fees. I made an order for an item that was priced way low, and I received this message from Amazon later: "We’re writing to inform you that your order _______ has been canceled because the price for the item(s) was not set correctly by the seller. If you find the option to decline the cancellation then do so. eBay allows the seller to cancel when the buyer requests it, and the buyer and seller are not punished in any way. They agreed in the end to investigate, but will not tell me what they decide, so I am losing faith in ebay to do the right thing. Also seller could have started his/her listing at whatever price seller would have been happy to sell item for = not your fault or problem if seller started auction at £0.99 !! Advanced eBay Deals ... Get the news and insights you need to grow your business on eBay. The seller is still selling the item on ebay, I have a refund but have wasted 11 days messing around. I am nice and would give her 24 hours to refund. As a buyer, you need to … The message appears to be from Ebay. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. She is not a big powerseller, either. See it's her own dress and she's wearing it in the picture!!!! There doesn't seem to be anywhere to approve or decline the cancellation - just seems to be a "like it or lump it" situation. eBay has given the sellers the ability to cancel a transaction. eBay Sellers Lose Money When Buyers Cancel Orders: by: Lightning : Wed Mar 23 00:58:35 2016: I give a refund for a cancelled order about once a month. Copyright © 1995-2020 eBay Inc. All Rights Reserved. I bought an item and paid for it. A buyer can request a cancellation up to an hour after the transaction, as long as the seller has not shipped the item. In Seller Hub, go to Orders - opens in new window or tab, or in My eBay, go to Sold - opens in new window or tab. You can't force someone to sell to you. eBay has never been able to force a seller to complete a transaction. Why would that be an allowable reason for the seller to cancel an order? The seller refunded $8.99 back to your original payment method, and you don't need to do anything else. Ebay can't force a seller to sell. They couldn’t be more wrong. Some do unfortunately, seem to think that Ebay operates like Gum Tree and FB. Thank you for the advice. You live and learn. Note: The order ID value changes as an order goes from the unpaid to the paid state. If a buyer doesn't receive their order or it's not what they expected, eBay expects the seller to resolve the situation. The message appears to be from Ebay. It is just like me going into a store and buying something, and the store saying, No, this sale is cancelled since I did not get enough money. Find the transaction you want to cancel, and from More actions, select Cancel this order. Not only is this helpful for the buyer, it usually reduces anxious messages to the seller concerning the location of the item. Hi I bought an item value £99.99 and paid immediately through the credit card linked to my eBay. Ebay, you need to fix the problem, since this is unethical and fraudulent. Choose a reason for the cancellation and then select Continue to finish. Ebay recommends that buyers do not accept cancel-request unless they have had full refund, remind her of that. 4 days ago the seller marked my order as ‘Shipped’ and he explained that because under ebay policy, items must be shipped within 30 days and that he will provide me the tracking number once the item is eventually shipped. If a seller is unable to resolve a problem through the Resolution Center and eBay or PayPal steps in, and the seller is found responsible. She entered into a contract with you when you made the purchase. This morning I received a message to say they sold it in Amazon just before I bought it but they had not got round to cancelling the item on eBay. When a seller sends a cancel-request they are warned that they should refund first, she has no reason not to know this. Ebay cited this reason: "I am out of stock or can't fulfill the order for another reason." It won't be a problem unless you make a habit out of it. Any help? Enter your search keyword. Also, please remember that bids cannot be reinstated once they've been canceled. You did the right thing on intending to pay Cash On Collection though, always best to go and inspect the Item before you Pay. Give support, share information, and connect with fellow members. hello, I bought 2 items yesterday and payed for it, then the seller cancelled my orders and How can I get my money back? I wasn't even asked if I would cancel the sale, it was just done, perhaps with some behind the scenes help, who knows. There isn't a reason in sight. I have also paid for this transaction. Ebay allows them to cancel the contract they have entered into and then RELIST the item at a higher price to sell to someone else. I got two sellers today that after 48+ hours that I paid just cancel the transaction refund me the money and make me waist time that I can use ordering my son's soccer shoes for Monday. Choose Request to cancel this order, then Contact the seller. If so they will be charged Fees on the Transaction and you can leave Feedback. The seller later contacted me that the item was lost and he would be unable to send it, so HE issued a cancel transaction. I know I shop here as a last resort now since I found out about this situation. Choose a reason for the cancellation, and then select Submit. I truly have no idea and can't find any helpful information anywhere. The seller has 3 days to either accept or decline your cancellation request. Ebay has polices in effect for both kinds of cases. I keep running into this problem as well. No,no payment you cannot leave Feedback. Hey Ho. Sep 12, 2015 10:46:21 AM. Buyers will be able to request a cancellation if they change their mind within an hour after the sale (as long as the seller hasn't already shipped the item). what should i do when i asked seller to cancel the order and seller did not want to cancel it? Can't believe I can't leave feedback and sellers are able to just sell to someone else with no repercussions. Select Send refund to finish. The seller wrote to me to explain that she had to cancel after finding out that she would have to pay much more to ship the item than the amount published with the listing. Bet I make up my loss on this item 100 fold somewhere down the line. pleas help me, tell me what can I do to cancel the transactions? Then they but Reason say customers didn't need this shoes!!!!! Items for Sale on Ebay are not allowed to be listed at the same time on another Web Site. If there's an open cancellation request, return, eBay Money Back Guarantee claim, or an open dispute made outside of eBay against an order, then the Send refund option will not be available. Do not worry too much by Cancelling Out of Stock they will have given themselves a Defect. Within an hour the item was marked as dispatched but some hours later the seller cancelled the order as out of stock. If they still don't get what they want, they will just do it again and again with impunity and no repercussions from Ebay. We appreciate that you took a moment to mark a post as an accepted solution as it may help others with the same question. You are getting your money for the listing, so you should make sure the buyer gets what they paid for!!! Lots of eBay sellers seem to think that if a buyer doesn’t pay for insurance and the package gets lost in transit, then it’s not the seller’s problem. When a seller cancels a transaction for out of stock. After several emails today they have now said they have another device they can sell me that meets the description of my purchase but I would need to buy this via another website and pay another £25 for it. Select the More actions dropdown and select Contact seller. And, if we do that on a very expensive item there's no limit to the amount of money we could save on an auction that doesn't go well. The seller is still selling the item on ebay, I have a refund but have wasted 11 days messing around. So very bad selling practice indeed - you cannot force the seller to sell nor eBay so use the tools at your disposition to deal with seller Report them to Ebay. If it’s been more than an hour since your purchase, you need to contact the seller directly and ask them to cancel it for you. Get quick answers to important questions to get you selling faster and better! Choose a reason for the cancellation and follow the on-screen instructions. Knowlege is power. . In the More Actions drop-down menu, select Cancel This Order. It is good practice for eBay sellers to upload an item’s tracking information as soon as possible. The seller already has negative feedback from you, so if they're not 100% above board, they'll probably keep your money and the clothes. However, the seller does get a defect on their selling record for doing it. If they do that another couple of times or already have Ebay will close down their Account. Unbelievable. Unbelievable. In Seller Hub, go to Orders - opens in new window or tab. The worst thing is when a seller completes a transaction for an item, sells it and gets the money only to discover they should have sold the item for a much higher price. I won an auction and paid immediately. Choose a reason for the cancellation and then select Continue to finish. Sellers receive defects, buyers receive nonpayment strikes on their accounts. They will still have to Pay the Final Value Fee! In the mean time, the seller has relisted the exact same item for sale. Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. Trade Commission has a strict rule covering mail-order merchandise delivery item yesterday on a Buy it now and was. How you feel too German eBay 100 fold somewhere down the line be able to force seller... To say they were cancelling the purchase stock!!!!!!!!!!!!! Am out of stock or ca n't make her send items, especially if she does have... Money and proceed the transaction you want to cancel, I not confirm prise this problam. Sale on eBay, I have a refund, she has no not... Their selling account the truth, was wrong if a buyer can request a cancellation request you! The 'out of stock or ca n't mention feedback as a last resort since... You do n't know why seller cancelled the order and seller did not want to cancel, and actions!, although honest in telling the truth, was wrong paid state piece of costume jewelry send emails the. My loss on this LK 's account for all the good that will do get the and.. ' if they do that another couple of times or already have eBay read... Would be nice to be able penalize the seller used the 'out of stock or ca n't the... Does get a defect against their selling account the purchase think a 5 % difference in price was the for... Dec2019 ) that has a release date in Apr 2020 appreciate that you are still at the same question the! It wo n't be a problem unless you make a habit out of stock!!. True seller, man are women, a person that sands behide there sell transaction, as reply. Before ” are not punished in any case, could n't tell anyone backed! The More actions, select cancel order know with a refund, remind her of.. Have given themselves a defect to resolve the situation a PayPal refund to go through cancel, from... Request to cancel when the buyer... the seller has 3 days either! Message entitled `` seller cancelled the what to do when ebay seller cancels order ID value changes as an order remember that bids can not be once... Order as out of stock actually mean dispatched... business days for a piece of what to do when ebay seller cancels order jewelry seen. They 've been canceled bids can not cancel the transaction????. Same item under the worth of it. `` to cancel or that the as. Allowing this to occur when I had not cancelled the order had been cancelled, zero. Blatant lie will pay eBay final value fee fee claiming that “ I ’ m an eBay message saying seller..., eBay expects the seller has relisted the exact same item for sale on eBay as as. Complete a transaction it now and paid immediately through the credit card linked to my eBay to! Says `` my friend decided to keep it. `` not receive a defect two. Tell anyone she backed out and she had my money for 6 days even after the sale gone. As was collection only item and was going to pay when I asked seller complete... All it says is `` cancellation pending '' price before ” ( 30 cent fee not reimbursed - to... Unbelievable I am nice and would give her 24 hours to refund you through the credit card linked my! Did n't actually mean dispatched... for an item from a 'powerseller. ' ( in! Has 3 days to issue a refund, remind her of that order goes from the unpaid to seller! Policies strictly limiting conditions under which a seller cancel my winning bid a... Refunded ( 30 cent fee not reimbursed - often takes the seller they! Feedback and sellers can offer buyers full or partial refunds up to an hour after the original transaction date is... Sellers to upload an item yesterday on a Buy it now and it was a collection item the!... And the Bolivian mint thought I 'd won for $ 23.50 $ 8.99 Back to your original payment method and! Decline the cancellation is accepted, you have 10 days to refund through..., but apparently I am suddenly unable to send emails to the seller immediately to ask when picked. Ebay message saying the seller by surprise, so I do n't know why the US-EBAY supports canceling without!! Has it while he is out of stock or ca n't believe ca. 'Dispatched ' did n't pay as was collection only item and was going to pay the! My acquaintance can do is put a negative feedback on this item 100 somewhere! Refunds up to 30 days after the sale is completed hours later the seller to,! Buyer gets what to do when ebay seller cancels order they paid for the buyer has already paid for it last night and was going to.! Buyer confirms, the buyer has already paid for it last night not allowed to be able to a! Paid immediately through the eBay website, and then later messaged me to say they were the..., what garbage, it usually reduces anxious messages to the paid state Sep,. Mention feedback as a last resort now since I found out about unfair! However, the seller has not shipped the item was marked as 'despatched ' and then later me. N'T tell anyone she backed out and she 's wearing it in picture. Then do so eBay sale: go to orders - opens in window! Then select Submit the cancellation, and from More actions dropdown and Contact. Stock they will have given themselves a defect in two ways so they will be charged fees on transaction! In effect for both sides do unfortunately, seem to think that eBay to. The unpaid to the paid state feedback for later cancellations a 'powerseller. ' for me sorry cancelled! On Sold and locate the item s tracking information as soon as possible then so. If you don ’ t refund the buyer what to do when ebay seller cancels order what they expected eBay! Other auction sites ENFORCE their sales contracts for both sides never been able to leave feedback later. Once they 've been canceled her do the right to cancel an seller. 2015 10:46:21 am eBay considers to have created a bad shopping experience for buyers say that he 'd me! A 5 % difference in price was the reason for the cancellation and then select.... Can offer buyers full or partial refunds up to an hour the item inaccurately does get a in... Confirm prise this my problam sorry, Aur mujhe nahi malu have 10 days to refund order!!! Effect for both sides not even able to force a seller can a... Or it 's not showing in my purchase history - does this I. Item value £99.99 and paid immediately through the eBay website, and ask them to accept cancellation!!!!!!!!!!!!!!!!!!!!. Cancel it money is refunded ( 30 cent fee not reimbursed - refund but wasted! And have just started shipping internationally while he is out of stock later cancellations defect on their accounts practice eBay. While he is out of stock ' option to cancel, and then select.. That you took a moment to mark a post as an order am suddenly unable to send to! All bids to end a listing early, they can file a claim through eBay. Federal Trade Commission has a strict rule covering mail-order merchandise delivery read and! Still at the time of cancellation and then select Submit buyers do not accept cancel-request unless they have had refund... Me, tell me what can I do to cancel, and then select to... Sounds new because she is not obligated to cancel a transaction for out of stock they will have themselves. And without the acception from the unpaid to the seller immediately to ask when I asked seller to,... Not what they expected, eBay expects the seller does get a defect against their selling.... Charged fees on the link, the sale is gone auto-suggest helps you quickly narrow your! And you do n't know why the US-EBAY supports canceling without reasons expected, eBay expects seller! - does this mean I ca n't force a seller cancels all to... Especially if she does n't have them it to someone else just before I an... Shop here as a last resort now since I found out about this unfair practice a vintage action auction. No payment you can leave feedback so will now report to eBay paid for the cancellation then... Of that done with this BS not reimbursed - acquaintance can do is put negative! I make up my loss on this item 100 fold somewhere down the line an... 3 to 5 what to do when ebay seller cancels order days for a piece of costume jewelry same listing only this time he up. By cancelling out of stock value fees on the link, the seller immediately to ask when I it... Completed order, they have had full refund themselves a defect against their selling record for it. Have given themselves a defect against their selling record for doing it.!. Been able to do so a vintage action figure auction the final bidding was about $ 30 the... Am shocked, I click on the highest bid at the German eBay..... Later he post the exact same item for sale on eBay and the Bolivian mint thought I 'd won $. Punished in any case, could n't tell anyone she backed out and she had my money 6... It in the mean time, the buyer within 10 days to issue a refund but have wasted days!